Terms & Conditions

Last updated: 1 September 2026

These terms cover the use of www.askancommerce.com
and the basis on which Askan Commerce provides ecommerce development services. Where we sign a
separate agreement, statement of work or proposal with you, that document governs the engagement
and these terms fill the gaps.

Who we are

Askan Commerce is the ecommerce practice of Askan Tech, building and migrating storefronts on
MedusaJS and related technologies. You can reach us at
info@askantech.com.

Using this website

You are welcome to read, share and quote what is published here. The content — text, code
samples, illustrations, guides and case material — remains ours or our licensors’. Please do not
republish substantial parts of it as your own, and do not use it to train a competing service
without asking us first.

What we publish is written to be genuinely useful, but it is general information about
technology choices, not advice for your specific situation. Decisions about your own platform
should be made on the basis of an engagement, not a blog post.

Enquiries and quotes

Submitting the contact form starts a conversation; it does not create a contract. Anything we
quote in response is an estimate based on what we understood at the time, and it stays open for
30 days unless we say otherwise. Work begins when we have agreed a scope in writing.

Services

Each engagement is defined by its own scope — what we are building, what it will cost, and when
it is due. Changes to that scope are agreed in writing before they are worked on, because a change
usually moves both the price and the date.

We depend on you for access, content, decisions and timely feedback. Where a project stalls
waiting on those, timelines move accordingly, and we will say so rather than let a date slip
silently.

Fees and payment

Fees, milestones and the payment schedule are set out in the relevant proposal or statement of
work. Invoices are payable within the period stated on them. Taxes are added where applicable. We
will always raise a payment problem with you directly before it affects the work.

Intellectual property

On full payment, the custom code and designs we build specifically for you are yours. We keep
ownership of our pre-existing tools, libraries, internal frameworks and general know-how, and we
grant you the licence you need to use them as part of what we deliver.

Third-party and open-source components remain under their own licences, and we will tell you
which ones a project depends on.

Confidentiality

We treat what you share with us as confidential and expect the same in return. Neither side
should disclose the other’s confidential information without permission, except where the law
requires it.

We will not name you as a client or describe your project publicly without your agreement.

Warranties

We warrant that the work is performed with reasonable skill and care, by people competent to do
it. Where something we delivered does not do what we agreed it would, tell us and we will put it
right.

We do not warrant that software will be free of every defect, or that a third-party platform,
plugin or service will keep behaving as it does today. Where a dependency changes under us, we
will help you respond to it as new work.

Limitation of liability

Neither party is liable for indirect or consequential loss, including lost profits, lost
revenue or lost data. Our total liability for any engagement is limited to the fees you have paid
us for it. Nothing here limits liability that cannot be limited by law.

Third-party services

Projects commonly integrate payment gateways, hosting, search, email and other external
services. Those are governed by their own terms and pricing, and we are not responsible for their
availability or for changes they make.

Ending an engagement

Either side may end an engagement with reasonable written notice. If that happens, you pay for
the work completed up to that point, and we hand over what has been paid for in a usable state.

Governing law

These terms are governed by the laws of India, and the courts of Tamil Nadu have jurisdiction
over any dispute. Where a signed agreement with you says otherwise, that agreement prevails.

Changes

We may update these terms; the date at the top shows when they last changed. The version in
force for an engagement is the one current when that engagement was agreed.

Contact

Questions about these terms go to info@askantech.com.